Policy written entirely in Bengali

96casino Terms & Conditions –
Your Rights & Responsibilities

Please read these rules before using 96casino. Understanding these terms is key to a smooth, hassle-free experience.

Last Updated: January 2026
18+
Minimum Age
1
One Account Per Person
0%
Hidden Fees
24/7
Support
SSL
Data Protection
30 Days
Bonus Validity

Summary of Key Policies

Key highlights of 96casino's Terms & Conditions at a glance

Account 👤
One Account, One Identity

Each individual may hold only one 96casino account. Multiple accounts for the same person or household are not permitted. It is your responsibility to keep your account information accurate and up to date.

Age Restriction 🔞
Under 18 Prohibited

You must be 18 years of age or older to register and place bets on 96casino. We may request a national ID to verify your age if necessary.

Security 🔐
Password & Account Security

You are responsible for keeping your login credentials confidential. Do not allow anyone else to access your account. If you suspect any unauthorized access, contact 96casino Support immediately.

Bonus 🎁
Bonus Terms Clearly Stated

Each bonus has its own wagering requirements. Read the terms carefully before claiming any bonus. Bonus abuse or any attempt at fraud may result in account suspension.

Payment 💳
Transparent Payment & Withdrawal Policy

There are no hidden fees on deposits or withdrawals. KYC verification must be completed before making a withdrawal. Additional verification may be required for large winnings.

Responsibility 🛡️
Responsible Gaming Is Mandatory

96casino supports responsible betting. You can set deposit limits, betting limits, or self-exclusion at any time — completely free of charge.

1

General Terms & Contractual Basis

By registering on 96casino, you fully agree to these Terms & Conditions. This agreement forms a legally binding relationship between you and 96casino. 96casino operates under an international gaming licence, and all activities are conducted in accordance with applicable international regulatory standards.

These Terms & Conditions are available in both English and Bengali. In the event of any dispute or ambiguity, the English version shall take precedence. That said, 96casino always strives to present information clearly to Bengali-speaking users.

By using 96casino's services, you confirm that you are 18 years of age or older and that you are complying with the applicable laws of your country.

These Terms & Conditions apply to all 96casino services, including Sports Betting, casino games, Live Casino, and e-sports. Additional terms may apply to specific sections and will be displayed upon entering those sections.

2

Account Registration & Management

All information provided during registration at 96casino must be truthful, accurate, and complete. Accounts created using false information may be permanently closed and any balance may be forfeited.

  • Each individual may register only one account.
  • The account may only be used by the registered individual — transferring it to another person is strictly prohibited.
  • If your personal details change (phone number, address), update your account settings right away.
  • Use a strong password — combine uppercase letters, lowercase letters, numbers, and special characters.
  • Enabling two-factor authentication (2FA) on your account is strongly recommended.
Allowing an unauthorised person to access or operate your account is a direct violation of these Terms & Conditions and may result in account closure.

KYC (Know Your Customer) verification is a mandatory process at 96casino. You may be required to submit a copy of your National ID or passport before making a withdrawal or depositing above a certain amount.

3

Deposit, Withdrawal & Payment Policy

96casino supports multiple payment methods including bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Minimum and maximum transaction limits vary by method.

Payment Methods Min Deposit Min Withdrawal Processing Time
BKash ৳100 ৳500 30 sec / 5–15 min
Cash ৳100 ৳500 1 min. / 5–20 min.
Rocket ৳200 ৳500 2 min / 15–30 min
Bank Transfer ৳500 ৳1,000 1–3 hrs / 1–24 hrs
USDT (TRC-20) $5 $10 5–10 min / 10–30 min

Withdrawals can only be processed to the same payment method used for the original deposit. Transfers to third-party accounts are strictly prohibited. 96casino reserves the right to temporarily hold any withdrawal request for additional verification.

To withdraw from a bonus balance, the associated wagering requirements must be met first. Direct withdrawals are only available from your real money balance.
4

Betting Rules & Market Conditions

Once a bet is confirmed on 96casino, it cannot be changed or cancelled. Please review the odds, match time, and market conditions carefully before placing your bet.

  • Maximum Bet Amount Varies by market and event. Maximum limits may be lower for high-odds bets.
  • Odds Changes – Odds may change up until a bet is confirmed. Once confirmed, the odds are locked in.
  • Match Cancelled or Postponed the bet is generally voided and the original stake is refunded. Special conditions may apply.
  • Live BettingDecision windows in live betting are extremely short. 96casino is not responsible for any technical delays during live betting.
  • Accumulator BetIf one leg loses, the entire bet is lost. The minimum number of legs is 2.
If a technical error causes abnormal odds to be displayed, 96casino reserves the right to void the affected bets.
5

Bonus & Promotional Offer Terms

96casino regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms, which are detailed on the respective offer page. The general bonus conditions are as follows:

Wagering Requirements – Deposit bonuses typically require a wagering amount of x5 to x30. Check the specific offer page for the exact figure.
Duration – Wagering must generally be completed within 30 days of claiming a bonus. Any unused bonus will be forfeited once the deadline passes.
Max Bet – When betting with bonus balance, the maximum single bet is generally limited to ৳500 or 10% of the bonus amount, whichever is lower.
Eligible Games – Not all games or markets contribute equally to bonus wagering. Slots typically count at 100%, but some Live table games may contribute less.
Fraud Prevention – If multiple people in the same household, or multiple accounts from the same device, claim a bonus, all bonuses may be voided.
Right to Amend – 96casino reserves the right to modify the terms of any bonus or withdraw it at any time.
6

Prohibited Activities & Anti-Fraud Policy

96casino is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and will result in permanent account closure if detected:

  • Creating multiple accounts under the same person's name
  • Using automated bots or software to fulfil bonus wagering requirements
  • Creating or operating an account using another person's identity
  • Deliberately exploiting technical errors or bugs in the odds
  • Attempting to influence the outcome of a match or event, or placing a bet with prior knowledge of such influence (match fixing)
  • Money laundering or transactions involving illegal funds
  • Attempting to hack or gain unauthorised access to 96casino's systems
Where fraudulent activity is proven, 96casino reserves the right to forfeit the relevant balance and take legal action if necessary.
7

Account Suspension & Closure Policy

96casino reserves the right to temporarily suspend or permanently close an account under the following circumstances:

  • If a terms violation is confirmed
  • For providing false information during KYC verification
  • Extended periods of inactivity (generally 12 months)
  • At the user's own request (self-exclusion)
  • At the direction of a regulatory authority

Before closing an account, 96casino will generally notify the user via their registered email or phone, unless immediate action is required due to security concerns or suspected fraud. 96casino reserves the right to withhold any remaining balance in accounts closed due to a breach of the Terms & Conditions.

8

Dispute Resolution Process

If you have a dispute with 96casino, please contact our customer support team first. Most issues are resolved quickly and satisfactorily by our support team.

Steps for Dispute Resolution:
① Explain your issue via Live Chat → ② Receive an official response within 72 hours → ③ If unresolved, submit a formal complaint by email → ④ If further action is needed, contact an independent dispute resolution body

In disputes relating to betting outcomes, 96casino's official records shall be considered final, unless an independent technical review proves otherwise. During the dispute resolution period, the relevant balance or withdrawal may be temporarily placed on hold.

9

Responsible Gaming & Protection Tools

96casino treats responsible gaming not just as a policy requirement, but as a genuine ethical commitment. The following tools are available to every user, completely free of charge:

  • Deposit Limit – Set daily, weekly, or monthly deposit limits.
  • Bet Limits – Cap the maximum amount per single bet.
  • Session Limits – Set a limit on how long you play in a single session.
  • Cooling-Off Period – Temporarily suspend your account for a set period (7 days, 1 month).
  • Self-Exclusion – Exclude yourself from the platform for an extended period.
Betting is never a solution to financial problems. If you feel that betting is affecting your life or your family, please seek help immediately.
10

Right to Amend Terms

96casino reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Users will be notified of significant changes via their registered email or SMS in advance.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised Terms & Conditions. We recommend checking this page regularly to stay informed.

The latest version of these terms and conditions is always available on the 96casino website at /terms-conditions.

96casino Terms & Conditions – Why Should You Read Them?

It's a common habit — most people click "I agree" when signing up for an app or website without actually reading the terms. That's understandable; who really wants to wade through pages of dense legal English? That's why 96casino has made every effort to present all the key points on this page in plain, straightforward language. We want you to make informed decisions.

Bonus terms are the most common source of confusion. For example, if 96casino's welcome bonus matches a ৳1,000 deposit with a ৳1,000 bonus, you'll need to wager a total of x10 the bonus amount — that's ৳10,000 in bets — before you can withdraw it. Many users claim the bonus without knowing this and then run into issues at withdrawal. So before taking any offer, visit its page and take a moment to check the "T&C" or terms link.

Keeping the account rules in mind can save you a lot of trouble down the line. The most important one is that each person can only hold one 96casino account. If multiple family members create separate accounts on the same Wi-Fi network, the system may sometimes flag this as suspicious. To avoid this, family members can use separate networks or devices.

Many users have questions about KYC verification. "Why is 96casino asking for my NID?" — it's a fair question. The simple answer is that it's actually there to protect you. If someone were to hack your account and attempt to withdraw funds, KYC verification makes it far harder for that to happen. KYC is also mandatory under international gaming regulations.

One of the most common questions about betting rules is: what happens to a bet if a match is cancelled? Generally, if a match is cancelled or the required number of overs is not completed, the bet is voided and the original stake is refunded. However, specific markets may follow different rules. For example, if more than 5 overs are bowled before rain interruption, some markets may still have a settled result. These details are clearly outlined in each market description on 96casino.

96casino's responsible gaming tools are not there just for show. Our support team is trained to proactively offer assistance whenever a user's behaviour raises concern. Once self-exclusion is activated, that user will no longer receive any promotional emails or SMS from 96casino. This isn't just about disabling a button — it's a genuine mechanism for taking a real break.

This page is updated regularly. Any legal changes, technical updates, or modifications to our services will be reflected in the terms accordingly. You will be notified via your registered email if changes occur. That said, it's worth checking this page from time to time.

At the end of the day, 96casino's Terms & Conditions are not a trap — they are transparent rules that apply equally to everyone. We want every user to have a safe, fair, and enjoyable experience on this platform. If you have any questions, come to Live Chat — we're always here.

Accept the Terms, Play Responsibly

Now that you know the rules at 96casino, you're all set to get started. Place your first bet with just ৳100 via bKash.

For users 18+ only. Please play responsibly.

Your Privacy Is Our Responsibility

Your personal information, payment details, and betting history are kept strictly confidential on 96casino. We do not sell or share your data with any third parties.

Read the Privacy Policy

General FAQs

Once a bet result is confirmed, your winnings are immediately credited to your 96casino wallet. Withdrawals to bKash or Nagad typically arrive within 5 to 30 minutes. Rocket transfers take 15–30 minutes, while bank transfers may take 1–24 hours. If your KYC verification is incomplete or bonus wagering requirements have not been met, your withdrawal may be on hold. In that case, contact us via live chat — issues are usually resolved within 15 minutes.

96casino offers a wide variety of slots games. Classic slots feature 3 reels and simple paylines — ideal for beginners. Video slots come with 5 or more reels, animations, and bonus rounds, making them the most popular choice. Progressive jackpot slots offer prizes that grow over time, with the chance to hit a major jackpot in a single spin. Megaways slots change the number of reels with every spin, resulting in thousands of possible paylines. Crash games and instant win games are also available in their own dedicated sections. All games are RNG-controlled and independently tested.
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