Your Privacy Is Our Priority

96casino Privacy Policy –
Our Commitment to Protecting Your Information

Everything about how your data is collected, stored, and used at 96casino is laid out here transparently. Read it, understand it, and play with peace of mind.

Last Updated: January 2026
SSL
256-Bit Encryption
0
Sold to Third Parties
24/7
Data Monitoring
KYC
Identity Protection
GDPR
International Standards
30 Days
Data Deletion Timeline

Key Points of the Privacy Policy

How 96casino Keeps Your Data Safe – A Quick Overview

Collection 📋
Only Essential Data Collected

96casino only collects information that is strictly necessary to provide its services – including your name, phone number, date of birth, and payment details. No additional or unnecessary data is requested.

Security 🔐
Protected with 256-bit SSL Encryption

Every transaction and piece of personal information you share is encrypted using bank-grade security technology. No unauthorized party can read or access this data.

Right ⚖️
Your Control Over Your Data

You have the right to access, correct, and request deletion of your stored data at any time. 96casino fully supports and respects these rights.

Sharing 🚫
No Sale of Data to Third Parties

96casino never sells your personal data to advertisers or third parties. No information is shared except in response to valid requests from regulatory authorities.

Cookies 🍪
You're in Control of Cookies

96casino uses cookies to enhance your browsing experience. You can manage which types of cookies you accept at any time through your settings.

International 🌐
GDPR-Compliant Data Policy

96casino complies with the General Data Protection Regulation (GDPR), meaning your data is handled to the highest security standards recognized worldwide.

1

What Data We Collect

When you register and use 96casino, certain information is collected — either automatically or directly provided by you. The categories of data we collect are detailed below:

Data Type Example Collection Method
Identity Information Full name, date of birth, NID number Registration & KYC
Contact Information Phone number, email address Registration Form
Payment Information BKash/Nagad number, bank details Deposit/Withdrawal
Device Information IP Address, Browser, OS Automatic
Usage Data Betting history, login timestamps Automatic
96casino collects only the data necessary to deliver its services, maintain security, and meet legal obligations. No unnecessary information is collected.
2

Purpose of Data Use

Collected data is used solely for specified purposes. 96casino will never use your information beyond what it was originally collected for:

  • Account Management – For registration, login, and profile management.
  • Payment Processing – To secure deposits, withdrawals, and financial transactions.
  • Identity Verification – To prevent fraud and money laundering during the KYC process.
  • Customer Support – To help resolve your issues and provide support.
  • Security Monitoring – To detect unauthorized access or suspicious activity.
  • Legal Compliance – To comply with lawful requests from regulatory authorities.
  • Service Improvement – For anonymized analytics to improve the platform experience.
96casino never sells or rents your data to third parties for advertising purposes.
3

Data Protection Methods & Technologies

96casino employs multiple layers of technical and administrative safeguards to keep your data secure. The security measures in place are outlined below:

SSL 256-bit Transport Encryption

All data transmitted through the website and app is encrypted via SSL protocol. Even if your network connection is intercepted, no one will be able to read the information.

Encrypted Database Storage

Sensitive data stored on servers (password hashes, payment details) is encrypted separately. Direct database access is strictly restricted.

Two-Factor Account Verification (2FA)

OTP or 2FA is required for withdrawals and sensitive account changes, so your data stays protected even if your password is compromised.

24/7 Security Monitoring

Automated systems and a dedicated team monitor suspicious activity around the clock. Any unusual login attempts or transactions are flagged and acted upon immediately.

Restricted Staff Access

96casino staff can only access the information necessary for their specific role. No employee can view your full payment details or password.

4

Data Sharing & Third-Party Policy

96casino does not share your personal data with third parties for any commercial purpose. However, data may be shared in the following limited circumstances:

  • Payment Processors – Only the minimum information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and banks.
  • KYC Verification Service – With licensed third parties for identity verification purposes, who are bound by the same privacy standards.
  • Legal Obligation – In response to court orders, lawful requests from regulatory authorities, or anti-money laundering investigations.
  • Cybersecurity – When necessary for investigating hacking or fraud, using only the minimum information required.
In each of the above cases, 96casino ensures that third parties adhere to the same standard of data protection. No information is shared without a formal agreement in place.
5

Cookie Policy & Browsing Data

96casino uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Cookie Type Purpose Required?
Essential Session Cookies Keeping You Logged In Yes
Essential Security Cookies CSRF protection, fraud prevention Yes
Analytics Performance Cookies Site Speed & Error Monitoring Optional
Preferences Functionality Cookies Remembering Language & Layout Preferences Optional

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent login and certain core features from working properly.

6

Your Data Rights

96casino fully recognizes your rights over your personal data. Under GDPR and international data protection laws, you have the following rights:

Right to Access

You can request to know what information 96casino holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Where there is no legal obligation to retain it, you can request the deletion of your data.

Right to Restrict Processing

You can request that your data no longer be used for specific purposes.

Right to Data Portability

You may request your data in a portable format (CSV/JSON).

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@96casino.best or reach out via live chat. Requests are typically processed within 30 days.
7

Data Retention Period

96casino does not retain any data longer than necessary. Retention periods vary depending on the type of data:

  • Account Information – For the duration your account remains active, and up to 5 years after closure (as required by law).
  • Financial Transaction Records – 5–7 years in accordance with anti-money laundering regulations.
  • KYC Documents – Up to 5 years after account closure.
  • Communication Records – Customer service chat and email records for up to 3 years.
  • Cookies & Browsing Data – Up to 13 months.
  • Marketing Consent Records – 3 years after consent withdrawal or account closure.
Once the retention period expires, your data is automatically deleted or anonymized so that you can no longer be identified.
8

Protection of Minors' Data

96casino is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Age is verified at the point of registration, and date of birth is confirmed through KYC if there is any doubt. If an underage account is identified, it is closed immediately and the associated data is deleted as quickly as possible.

If you believe a minor has created an account on 96casino, please contact us immediately at support@96casino.best. We will take swift action.
9

Privacy Policy Update Process

96casino may update this privacy policy from time to time – due to new services, technology changes, or legal requirements. For significant changes:

  • Advance notice will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • A notice may be displayed at login when significant changes are made.

Continuing to use 96casino after any changes to this policy will be considered your acceptance of the updated Privacy Policy. We recommend checking this page from time to time.

10

Contact Us

For any privacy-related questions, requests, or complaints, please contact the 96casino data protection team:

  • Email – support@96casino.best (Subject: Privacy Inquiry)
  • Live Chat – Available 24/7 on the website or app
  • Response Time – Within 72 hours for general requests, and within 30 days for data deletion requests.
If you encounter any difficulty exercising your privacy rights, contact 96casino directly. We are committed to providing you with every possible assistance.

96casino Privacy Policy – Why Does It Matter?

Signing up for any online service means sharing some personal information. On a betting or casino platform, this matters even more because financial details are also involved. 96casino takes this responsibility seriously. That is why this privacy policy is not just words on paper – it guides the day-to-day work of every member of our team.

A common question we hear is: "Can 96casino share my bKash number or bank details with others?" The straightforward answer is no. Only the minimum data required to process a transaction is shared with the relevant payment processor – for example, your bKash number is shared with bKash to complete a transfer. That information goes no further. It is never passed on to advertisers or sold to data brokers.

SSL encryption is worth explaining clearly. Every time you log in to 96casino or make a deposit, all data sent from your phone or computer to our servers is encrypted using SSL protocol. Think of it as a lock whose key exists only on your device and our servers. No one in between – your internet service provider, another user on the same Wi-Fi, or even a hacker – can read that data.

Many users in Bangladesh are unaware of their rights over their own personal data. GDPR — Europe's data protection law — is widely regarded as the world's strongest data privacy standard, and 96casino adheres to it. This means Bangladeshi users receive the same level of data protection as users in Europe. You can request to view, correct, or delete any information we hold about you at any time.

There is a common misconception about cookies. Cookies are not the same as spyware or personal data theft. Most of the cookies 96casino uses are essential — for example, remembering that you are logged in. Without them, you would need to log in again on every page. Analytics cookies only collect anonymous statistics, such as how many people visit the site in a day. No individual names or identities are included in that data.

Many users are surprised to learn that 96casino staff cannot view your full payment details. In reality, the system is built so that a support agent can see only the last four digits of your bKash number – never the full number. This "minimum necessary access" principle is a core component of international security standards.

Where do NID or passport photos uploaded during KYC verification go? These images are stored in a secure, encrypted database and used solely for the authorized verification process. As required by law, these documents are retained for up to five years after account closure, after which they are permanently deleted. 96casino never shares these documents with third parties.

Ultimately, data privacy is not a luxury — it is a fundamental right. 96casino respects that right and places user privacy at the heart of every decision we make. If you have any questions or concerns, please reach out to us. We are always committed to giving you an honest answer.

Start Playing in a Safe Environment

You've reviewed 96casino's Privacy Policy. Go ahead and register with confidence – your information is safe with us.

For players aged 18 and above. Please gamble responsibly.

Also Read Our Terms & Conditions

Alongside the privacy policy, it is important to read 96casino's Terms & Conditions. All rules relating to bonuses, betting, and payments are clearly set out there.

Read Terms & Conditions

Frequently Asked Questions

96casino displays odds in Decimal format by default, which is straightforward to understand – simply multiply the odds by your stake to get the total payout. For example, a ৳1,000 bet at odds of 1.85 returns ৳1,850 (including your original ৳1,000 stake), giving you a profit of ৳850. In Fractional format, 2/1 means you win BDT 2 for every BDT 1 staked, which is equivalent to 3.00 in Decimal. In American format, +200 means a ৳100 bet returns ৳200 in profit. You can select your preferred odds format from the Settings on 96casino. Most users in Bangladesh find Decimal format the most convenient.

Placing multiple matches or events on a single bet slip is called an accumulator or parlay bet. To do this on 96casino, go to the Sports section and click on the odds you want from each match — they will be added to your bet slip automatically. You need at least 2 selections to create an accumulator. Switch to the "Accumulator" or "Combo" tab on your bet slip to see the combined odds, which are calculated by multiplying the odds of each selection. For example: 1.80 × 1.95 × 2.10 = approximately 7.37 total odds. The advantage is the chance to win big from a small stake — however, if any single leg loses, the entire bet is lost. Enter your stake and hit the "Place Bet" button to confirm your accumulator.
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